✦ Website Care & Monitoring
Your website, looked after like a product.
Updates, security, backups and fixes, handled by people who know your site, with 24/7 monitoring that spots problems before your customers do.
✦ Why it matters now
Websites don't break all at once. They drift.
Plugins age, pages slow down and forms quietly stop sending. Proactive care catches it early.
The old way
Updates when someone remembersHearing about downtime from a customerForms broken for weeks without anyone noticingSmall changes stuck in a queueThe BrainGig way
✦ What you get
Peace of mind, on autopilot.
Safe updates
Core, theme and plugin updates tested on staging before they reach your live site.
Security hardening
Firewall, malware scanning, login protection and SSL, with clean-up included if anything gets through.
Daily backups
Off-site backups kept for 30 days, with one-click restores.
Smart monitoring
Uptime, speed, broken-link and form checks around the clock, with AI-assisted alerts that cut the noise.
Priority support
A real person who knows your site, with fast response times for urgent issues.
Monthly health report
Uptime, speed, security, SEO and AI-search visibility in one short report.
✦ Scope
Clear deliverables. No surprises.
Every proposal lists exactly what you'll receive. Here's what a typical engagement includes.
Typically included
A great fit for
✦ How we work
Calm process. Sharp output.
Four steps, weekly demos and one point of contact. You always know what's happening and what comes next.
Typical timeline · Ongoing · 30 days' notice
Audit
Week 1
Health check of code, plugins, security and speed.
Stabilise
Week 2
Fix issues, set up backups and monitoring.
Maintain
Weekly
Tested updates and on-demand changes.
Improve
Monthly
Health report with clear recommendations.
15-minute intro, no obligation.
★★★★★“I've worked with other agencies before, but no one matched the communication and quality BrainGig delivered. We've already re-hired them.”
✦ Toolkit
Tools we use for this work
Proven platforms your team can own, plus the best AI models for each job. No lock-in.
WordPress
WooCommerce
Webflow
Shopify
Search Console
Google Analytics
Do you look after sites you didn't build?
Yes. We start with an audit, fix anything risky, then bring the site onto a care plan.
What counts as a “small change”?
Content edits, new sections, image swaps, plugin tweaks and minor design updates. Bigger projects are quoted separately, and you’ll always know before any cost is added.
How fast do you respond?
Within one working day for standard requests, and within a few hours for critical issues like downtime or a security incident.
What happens if my site is hacked?
We restore it from a clean backup, remove the infection, close the hole and tell you exactly what happened. Clean-up is included in every plan.
✦ Works well with
Better together.
✦ Let's talk
Let's build something that works.
Tell us where you are and where you want to be. We'll reply within one working day with honest next steps, wherever you are in the world.
Book a free call →